Crystalline aura and Shop bug?

Logged yesterday and saw that my crystalline aura wasn’t active??? I have bought 30 days recently so that was weird. Tried to open the shop to buy some more and a message popped up saying that it was under maintenance.

I’ve asked some other players in the chat and a few of them have the same issue.

At this moment Im kinda pissed, cant use pet functions or really other perks of the crystalline aura.
Been like this since yesterday… Is this a known issue?
I dont care about getting compensated, just let me use what I paid for.

Location : Europe West, Tortoyk


We had this issue in the past; when shop didn’t work so was the case with the aura.