Crystalline aura disappeared (2 times)

My crystalline aura has been diapered after server disconnect error.
I had 30 days crystalline aura (from bronze founder pack) activated on my character (name: Bubster, server: Sceptrum). Yesterday I nave noted there is no activated aura anymore, I tried to activate 3 days aura, I thought maybe it could fix somehow the bug.

Aura was there until server disconnect error, I dont remember exactly the error message, but I remember that error appeared during long cutscene (I could not skip it, BTW). After reconnect to the server there is no aura anymore and when I try to access in game store I get message that store is under maintenance.