Crystalline aura disappeared and twich drop dont showup

Hi guys , so after long 20k queue , fantastic… i want to play the game.

Surprise surprise i dont have the mask twich drop that i claimed last day and no Aura and no 3 days item to clain , nothing…

I bought the Gold Founders pack and im burning silver now to play :frowning:

Nick Tigas , Server : zinnervale.