Crystalline Aura Missing Again?

Okay so this is the second time this week my Crystalline Aura is missing, and I’d really want to have it back if possible.

Same here… again. Not that I paid for that or something…

Pathetic isn’t it ? They want you to buy packs , but cant deliver the in game bonus. 6 hours of this crap. Someone is definitely taking the P*ss .