Crystals set to Zero

My Crystal count was set to 0 when i logged in.

Hello @MrSleeperagent ! Hope you are doing great today! :dragon:

Welcome! We are glad to have you here! Thank you for posting into our forums!:sparkles:

I’m sorry to hear that your crystals are missing from you in-game account, we surely don’t want this to happen.

Unfortunately, this is an ongoing issue that is affecting several of our players, community managers have fortunately address the issue on a previous post and let the community now that developers are working hard to find a solution.

You can also check this other official post:

We very much appreciate your patience while they are looking for a fix!

See you in Arkesia!:crossed_swords: :leaves:

I did not receive my platinum pack royal crystals , is there a support ticket system?