Currency Exchange Ate my gold

I had went to purchase some crystals with in game gold so I could get some stars breath for upgrading my weapon. I had paid 90 gold for 95 crystals and never received my crystals. I logged out and closed my client in hopes that it would fix the issue.

But it didn’t I went and looked at the currency exchange again and noticed the price changed twice and went back to 90 again so I foolishly tried to buy another 95 crystals for 90 gold and received nothing and had my 180 gold taken.

Any chance I could get a GM to send me my crystals or gold back please? I’m very poor atm :frowning:

*edit
Transactions showed up in history after a little and I was able to cancel them. I did get an error saying cannot process request and try again later but I’m hopeful I will be able to process it later tonight.

few hours later I was able to refund the gold

1 Like

Did you click the “Claim” button on the History tab?

2 Likes

They never showed up in the history tab for some reason

Thanks, was having this exact issue and didn’t notice the claim button.

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Have same issue. How can I solve the problem?