Current issues: Crystalline Aura, Product Inventory, In-Game Store

Heroes of Arkesia!

We have received reports and have confirmed that items are missing from Product Inventory, the Store is unavailable in-game, and Crystalline Auras are missing from characters.

These are known issues and actively investigated by us already. Thank you very much for your report. Much appreciated! There is currently no need to contact us about it.

For Crystalline Aura specifically, we know that this is a paid premium account benefit that has a timer associated with it. We are actively investigating this issue.

Thank you very much for your patience and understanding. We apologize for any inconvenience caused and are working hard of implementing a solution.

We will post updates about the situation as soon as there is more information available.

Please review the original post for more insights (EN only):