Customization: Eyebrow colour on my MA (and wrinkles bug on mages)

Hi!

As someone who loves to create presets, I am so happy to see that the eyebrow colour bug was fixed for certain faces. However, I left the eyebrow opacity on my martial artist at 100% so she has looked bad for the past three weeks. I love taking selfies and pictures in-game, and this just ruins it for me :sob: I am making this post as I cannot find information addressing any upcoming solutions.

Before and after on IGN: Valkyriella (Server: Zinnervale)

I also saw that the wrinkles setting bug was fixed on mages too, but I noticed this only applied to my saved presets made after the update. This could have been done with the eyebrows too. However, it seems like the fix is now reverted/bugged again.

The following picture is from the end of July. Left image is a preset made before the update in July with 100% wrinkles, right image is after with the same base face just reset with 100% wrinkles. Image to the right has visible wrinkles, might be difficult to see through screenshot so I added closeup, but I can no longer get this to show up again.


My question is whether we will be issued a free reskin ticket to change the eyebrow colour on affected characters. I do not want to use the free one I received only for the eyebrow settings to be reverted/bugged again like the wrinkles, wasting the ticket. (I love the ability to change eyebrow colours, so please do not fix by reverting the fix :sob:). I also want to use it on another character and it would be unfair seeing this is not really my fault.
Or; is there any other information about any solutions soon?

Thanks! :sparkles:

Welcome to the eyebrow bug club, this is the 3rd week, yet it’s not been fix.

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Thank you! Been lurking in that thread since the update, but it’s just ignored :skull: Figured i’d make a post too adding some other info as well :weary:

Welcome to the Lost Ark forum community and sorry for the slow reply, Eline.

This is currently a known issue and is being looked into.

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