DC after loading into any group dungeons

After entering guardian or abyss dungeons my game freezes and disconnects me, not all the time but 1/5. Am i the only one with this problem?

Hello @Kirihito! Greetings and hoping you are well today.
Thank you for reaching out with your concerns.

I understand how frustrating can be to get disconnected in the middle of a dungeon. I would like to share with you this link:

Also i want to mention this 2 points:

  1. The system will only allow for access to be re-granted for players who experience a verified crash or outage issue on the game server side; this will not cover local internet issues or other potential causes of disconnects.

  2. Receiving your replacement weekly entry may not be immediate — delivery could take up to a day, and the appropriate ticket will be delivered to your in-game mailbox when it arrives.