I got dc at the end of the mystic p3 and i didn’t get any reward and i can’t reenter now didnt even get a re entry ticket… is this normal? Nia EUW
Sorry to hear you’ve had this issue, JabuJabu. I’ve moved this over to the support section so our support team can check into this.
thanks!
Hey there @JabuJabu!
Sorry to know you had issues in the middle of a Mystic raid.
There’s an automated system in charge of re-assigning the entry tickets, only in cases of verified server crash/disconnection.
This means that if the cause of getting disconnected from the timed/ticketed event was in fact a server-side issue, You’ll be receiving a re-entry ticket within 24-48 hours max, via in-game mail.
I can’t guarantee that you’ll be receiving the ticket since, again, the process is automated, my apologies for any inconvenience this may cause.
More details here: Update to Timed and Ticketed Content Lockouts.
If there’s anything else I can help you with let me know, stay safe!
Usually a ticket will come after 24-48 hrs, not earlier
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