DC at Platinum Field n i lost a ticket
so sad morning
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Hey there @MarkCaledon!
I’m sorry to know you were disconnected in the middle of a Platinum Filed run.
At the moment, we can’t grant re-entry tickets, as there’s an automated system taking care of these incidents of disconnection during timed/ticketed events.
If the cause of the disconnection was caused by a game server-side issue, you’ll be receiving the re-entry ticket via in-game mail within 24 hours (48 max).
Here’s an offial article with more details: Update to Timed and Ticketed Content Lockouts.
I hope the information helps you, for anything else, let us know. Have a great week! 