DC in kakul didint get my ticket back

i dc in kakul i didint get my ticket back … why ?

Hey there @GreenShok

Sorry to hear you were disconnected and lost your entry to the Kakul-Saydon Legion Raid, how long has it been since this happened?

Unfortunately, we don’t have a way to re-grant daily or weekly entries to content manually, we have a system that allows for access to be re-granted for players who experience a verified crash or outage issue on the game server side; this will not cover local internet issues or other potential causes of disconnects.

If determined this was a server-side issue, we expect the delivery of the replacement ticket to take around 4 hours but could take up to a day, and the appropriate ticket will be delivered to your in-game mailbox when it arrives.

You can read more about this in the Update to Timed and Ticketed Content Lockouts official post.

Hope this information helps.

problem solved . ty