When i disconnected the boss rictus was like 4 hp, im sure they killed. i had a power surge and disconnected, ok watever ill just do gate 2 and move on, but i cant, gate1 doesnt show check mark and i didnt get a entry ticket back. so now i cant do gate 2.
Hi @Sarkicism.
Hope you’re good ![]()
Sorry to know that you lost your ticket entry, I understand how frustrating this is.
In this case, we don’t have a way to re-grant daily or weekly entries to content manually, we have a system that takes care of this type of situations. Please keep in mind that the current system will only allow for access to be re-granted for players who experience a verified crash or outage issue on the game server side; this will not cover local internet issues or other potential causes of disconnects.
If determined this was a server-side issue, the delivery of the replacement ticket could take up to a day, and the appropriate ticket will be delivered to your in-game mailbox when it arrives.
We can’t guarantee that you will be receiving a ticket, I apologize for the inconvenience.
**
Here’s an official post about this: Update to Timed and Ticketed Content Lockouts
If you wish to provide any feedback you can do so here: Game Feedback - Lost Ark Forums
I appreciate your understanding. If there’s anything else I can help you with, let me know.
Stay safe
how will you know which account to check? can you just fix it so i can do gate 2? is on my paladin.
Hi again @Sarkicism.
That applies to all the characters that have lost their ticket due the disconnection.
As I said please keep in mind that the current system will only allow for access to be re-granted for players who experience a verified crash or outage issue on the game server side ; this will not cover local internet issues or other potential causes of disconnects .
If determined this was a --server-side issue–, the delivery of the replacement ticket could take up to a day, and the appropriate ticket will be delivered to your in-game mailbox when it arrives.
We can’t guarantee that you will be receiving a ticket, I apologize for the inconvenience.
Here’s an official post about this: Update to Timed and Ticketed Content Lockouts
If you wish to provide any feedback you can do so here: Game Feedback - Lost Ark Forums
I appreciate your understanding.
I will be closing this topic, If there’s anything else I can help you with, let me know.
Stay safe ![]()