I do apologize for the late reply! I’m sorry about your disconnection while playing Argos!
As of now, there is a system setup that automatically reissues the entry when the disconnection is caused by a server crash or outage. You can expect to get the reissued entry within the next 48 hours following the disconnection. If the system didn’t reissue the ticket after that time, we will not be able to issue it manually. You can read on how we handle these scenarios here: