dc’ed from vykas gate 3, please issue re-entry ticket.
ign: Kristallisc
server: Avesta
1 Like
Hello @Kristallisk welcome back!
Unfortunately we don’t have a way to re-grant daily or weekly entries to content manually, we have a system that takes care of this type of situations. Please keep in mind that the current system will only allow for access to be re-granted for players who experience a verified crash or outage issue on the game server side; this will not cover local internet issues or other potential causes of disconnects.
Additionally, receiving your replacement weekly entry may not be immediate — delivery could take up to a day, and the appropriate ticket will be delivered to your in-game mailbox when it arrives.
Here’s an official post about this where you can check how it works:
Update to Timed and Ticketed Content Lockouts
The team is aware of the disconnection problems as they announced a few weeks ago in here.
Thanks for understanding, and let me know if I can help with anything else.