Hello,
The title is self explanatory. May I get back the gold map I lost? Or the gold I bid for it?
They cleared the boss while I was dced and didnt get anything, no loot.
Thank you.
I also want to mention that I did all the suggested steps from the mega thread talking about EAC DCs.
It’s really annoying and I’m losing gold over this.
Hello @chend,
I am sorry to hear about your lost entry and therefore the reward based on getting disconnected during a run but please bear in mind we do not provide re-entry tickets in cases not caused by a verified server crash or outage.
We’ve set up a system that will automatically reissue entries in scenarios caused by a verified server crash or outage within 48 hours. That is to say, if the system does not reissue your entry ticket automatically on this occasion, we will not be able to do so manually. You can read on how we handle these scenarios here.
Hope this helps and see you in Arkesia! 