I deleted a character at the beginning of the game with a sea bountie from oblivion isle and that was in march or april 2022, and since then i haven’t been able to collect the sea bountie anymore. Can you tell me if this is irreversible? Can the map/sea bountie can be collected again?
I think you should probably ask for character restoration (they can do that here in the forum.)
Need to provide your character name (if you don’t remember, you can provide character class and name of an active character in your roster,) and server. Make sure you have 1 empty character slot.
Then after the character is restored, you can check for the item yourself.
However the support here on forum should be able to check and look for a specific item in all of your inventories and storages. I have seen it done. Not sure why you are being told no.