Server :American east Azena
Character name: Neversleep
My girlfriend deleted my character gears yesterday morning. I believe the exact time is around 5:30am 3/15
She was angry at me for spending too much time on the game
My character level is 1379, with one chosen set weapon+11, two chosen set armor pieces and 2 Argos set armor pieces(the preordained one )I can’t remember which parts and what enhanced level for each of them.
I also have a tier 2 ability stone with 8 keenblunt weapon and 5 ardeline. A set of accessories which make up to lv3 keenblunt weapon, cursed doll, hit master, level 1 peacemaker and level 1 ardeline. About the accessories you can check my auction hall purchase history I think I bought them either at 3/13 or 3/14.
I have submitted a ticket via the game support and the email told me they can’t recovered deleted items and they have to sent the case to game dev to further take a look at it.
I created the topic because I want to know if restored an deleted item(not dismantled) is possible. If i get an answer that it is impossible to be restored then I will plan to bring up another character or just quiting the game. If it is possible then I can ask my friend to carry me through dailies while waiting for you guys to solve the problem as soon as possible.
I am a platinum dlc buyer starting the game since first day, and spent almost 2000 dollars in the past month and 400 game hours. I climb to the level without using any bot or gold trading while having to work 7 hrs a day. It is a very hard work for me to accomplish and I don’t wanna give up my character easily. I have got my items restored in other mmo such as black desert and wow. I don’t think it is a difficult stuff to do since I saw you guys restored a deleted character.
Plz reply and help