Deleting legitimate feedback screams unprofessionalism

I gave legitimate feedback to AGS and the Lost Ark team for NA/EU in regards to posting incorrect information on numerous occasions and what do you do with my feedback?

Delete the post as if it never happened and decided to ignore the feedback rather than actually listen to it.

If you aren’t interested in getting feedback then don’t have a feedback channel.

Post correct information and stop being completely unprofessional by posting wrong information and then having to correct it after the fact.