Didn't get co-op reward

Participated in the Arthetine co-op sailing event before 22:00 CET and it showed bronze chest as reward and saw key of harmony in that confirmation pop-up too, but I never received anything after it. Maybe it should be in bug section instead…

Also now just finished tooki island where it even showed some text “you got this item” and “this item” - nothing in the inventory. One of the items seemed to be sword other one didn’t really look, because wasn’t expecting any texts like that…

Hello @Menthor,

I’m sorry you’re having a issue with missing co-op reward in-game.

Just to confirm you checked your in-game mail?

Lets try few basic TS if not already, before we escalate this -

Sign into Amazon Sign-In

Unlink your Amazon account from blue Steam text on the right.

Re-link the account.

Run a file check: Steam Support :: Verify Integrity of Game Files

After all steps above:
*** Shut down the computer completely. Turn it on,and try the game again.**

If the issue persists, kindly get in touch with our live support to open a support ticket so this can be corrected,

Contact Us | Amazon Games

I hope this information was helpful :slight_smile:


Hello @MAK
Yes I did check and just logged into game to go check again, but still nothing. I just made this forum account yesterday, but have played since game launched so I don’t see the point of linking and unlinking account. Anyway will do as recommended and see what happens…

edit: also did steps mentioned, but nothing changed so I guess I’ll contact amazon games