Didn't get my clown refund ticket after clown load bug

Character: Wlakiz
Server: US East/Kharmine

We ran into the bug where 3/4 players didn’t load the instance when we tried to enter. I was the only player that started loading while the other left the party after my load bar was complete, it moved me back tot he world server and used my entry. I didn’t get a refund ticket from the mail.

Hello and welcome to the forums!

When did you get disconnected? Typically the system can take around 24 hours to deliver a re-entry ticket to your mail.