TL;DR boosted an alt to get the awakening on my main, used the item but didn’t receive the skill
I was leveling my main(Paladin), got the boost and boosted my first Alt(Bard). With that you gain the already completed Awakening, so i got back on my Paladin and talked with Beatrice. Received both mails and Claimed, then used the items BUT i don’t have Heavenly Blessing, the skill that should’ve come with the Awakening.
Everything is completed, nothing is wrong. I do need a LOT of help since it is a core skill for my class.
(I can only upload 5 files, but i checked EVERYTHING with a lot of friends also helping me)
We have verified that if you start your Awakening Skill Quest Chain on one character, then switch to another character and complete the Awakening Skill Quest Chain there, you will not be able to complete the quest chain on the first character and will be prevented from unlocking your Awakening Skill.
We have escalated this bug for a fix with the team, and will provide updates as they become available.
I only have 1 character that im currently playing. Even completing it on my only level 50 character, i am getting the bug as well. I finished level 50 awakening quest line, received awakening skills but no lvl50 Heavenly Blessing skill.
I am also dealing with this on my bard, please smilegate, this needs to get fixed, i dont want to have to grind all the way back up on an alt to even have a chance to get a very important part of my class
I really wonder how this is even possible. Korea works just fine, Russia works just fine,… they literally had nothing to do other than setting the Servers up. Not messing with the Character Skills or localisation or certain quests or anything like it. Paladin Player myself here, and i am expecting to have this Bug myself when i get there. I also don’t expect a Fix any time soon as they have proven that they don’t really know what they are doing with that 12h maintenance yesterday.