Claimed the free powerpass ticket but haven’t used it. Unfortunately I didn’t receive anything in my universal storage, but I believe I should have received a punika growth support pack since my free powerpass has been unused this whole time.
If still not showing for you, please wait for 48 hours and check with the above criteria again. Even after that you are not able to see it then kindly reach out to us again and we will help you further.
Yes, the screenshots from my server/character select screen show that I have an unused power pass available. Since the free power passes are the only ones currently available, it follows that this is in fact an unused free power pass that was awarded between July 23rd and when free power passes were re-enabled.
Thank you for following up on this thread. Please note the roll out for the Punika Growth Pack was concluded on August 19th and all free power passes should now be available. If you are missing any of these and meet qualification criteria, please submit your data via the following link for review Contact Us | Amazon Games. (Do not post it in the forums).
I will close this thread to avoid multiple entries on the same matter.