Didn't receive punika powerpass after completing the questline

So i just finished the entire questline in punika (just as every tutorial on the internet says) and was wanting to get my punika powerpass for my berserker character, but unfortunately the powerpass didn’t drop in my express mail at all :frowning: can someone help? i’ll leave a screenshot of my game down here so if you could help I’d be glad.

it was available until 18 of january.

Hello dyo, since your thread is in English, I’m moving it to the “Game Feedback” section because you posted in the French section.