Disconnect at the end of Vykas P3, No rewards on reconnect

I was close to clearing Vykas p3 but I disconnected (which happens often and I haven’t been able to solve) which made me lose my clear and not get my rewards. Is there a way I could get my rewards and gold or even just a reclear ticket?

Hello and welcome to the forums @flip4life1,

I am sorry to hear about your lost entry and therefore the reward based on getting disconnected near the end of a run but please bear in mind we do not provide re-entry tickets in cases not caused by a verified server crash or outage.

We’ve set up a system that will automatically reissue entries in scenarios caused by a verified server crash or outage within 48 hours. That is to say, if the system does not reissue your entry ticket automatically on this occasion, we will not be able to do so manually. You can read on how we handle these scenarios here.

Hope this helps and see you in Arkesia! :wolf: