Disconnect in the abyss and did not receive rewards

[ivan.d19]

I was doing the Abyss and the game disconnected when I reconnected they didn’t give me my rewards or gold. @Roxx

[aePixie]

Hello @ivan.d19,

Welcome to the Lost Ark Forum!

Thank you for taking the time to reach out to us, I’m so sorry to hear that you got disconnected in the middle of the Abyss raid.

I understand how frustrating it is to lose the rewards from the dungeon due to a connection issue, unfortunately we don’t have a way to grant you the access back to get the rewards manually, I apologize for the inconvenience.

Update to Timed and Ticketed Content Lockouts

Heroes of Arkesia, We know how frustrating it is for players to be locked out of timed or ticketed activities when a game server unexpectedly crashes or loses stability. As a few players may have already seen, in an effort to help improve these less than ideal experiences we now have a system in place that will re-grant access to activities in-game that have weekly lockout timers, utilize tickets, or consume a daily bonus (Aura of Resonance) when a game server crash or outage occurs during play…

See you in Arkesia!