Whats up with those random disconnects? I was in a smooth run of valtan, got MVP in gate 1 and in gate 2, when valtan was 15x HP my game just froze and i was disconnected. Still got the MVP but loose the entry.
Hello adventurer @Sakamoto0110, It’s great to have you back!
I’m really sorry to hear that you lost your entry, please bear in mind we do not provide re-entry tickets in cases not caused by a verified server crash or outage.
We’ve set up a system that will automatically reissue entries in scenarios caused by a verified server crash or outage within 48 hours. That is to say, if the system does not reissue your entry ticket automatically on this occasion, we will not be able to do so manually. You can read below on how we handle these scenarios.