Disconnect Issues Reporting Megathread - 11/23

ISP issues are a normal part of any online game. The current and ongoing issue regarding mass DCs for the last 5 weeks can not be explained simply by blaming it on users and their ISP.

With that said – If the current disconnection is in any way related to ISP and package losses due to high traffic through the current AGS routing network, the company needs to take full responsibility and prevent BOTS from ruining the gaming experience for the actual active player base in the game. A hard stance against botting and sweatshops has been lacking from day one in the game and both the economy and overall enjoyment of players has been highly affected.

In the end - it always ends up with AGS and SG needing to improve THEIR support and management of the game – rather than pointing fingers at players and acting like it’s their fault.

Again it’s a mixture of things that’s causing disconnect issues. A problem doesn’t just have one issue causing it. A problem can have various factors that causes it. In this disconnecting issue for example, speculation can be

  1. AGS/SG introduces anti-bot framework that amplified the disconnecting issue to the extreme to affect players on NAE + EUC
  2. AGS/SG doesn’t have a universal setting for ISP connection so each ISP has its own unique connection setting if that is a thing
  3. NAE, EUC, EUW, NAW has their own parameters as well if one wants to make the argument of how NAW/EUW barely has any disconnecting issues.
  4. Etc

TLDR: ISP + other factors combined are causing the disconnecting issues. ISP by itself is not the only factor contributing to disconnecting. If it was just one factor causing the disconnecting issue, then surely AGS/SG would have came up with a solution for it by now since it’s been 5 weeks since the disconnecting issue gotten so out of hand to early July when this issue first came into existence

grafik

Username: Heyoyoyoyoyoyeh
Server/Region: Kadan - EUC
Error Code: G0x9-SPELPWP1P2PT
Time: 12/13/2022 Around 06:29pm
Doing: Argos

@roxx whats up any news on this front or did we have to wait for another stream on twicht?^^

5 minutes after servers went up (EUC Mokoko):




I’ve had 9 DCs in the span of 2 hours. NINE. FIX YOUR SERVERS, ffs.

I disconnected and lost my rest bonus that I was saving for 5 days for the new chaos and when i got back the time expired and I got no loot HELP

Its not like no one warned you not to release this shit before fixing your DC issues.

no worries you get your tickets now twice as fast^^
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Trixion crashesh Server time dcs : 11:55 DC, 12:00 DC 12:02 DC … do i even have to go on :smiley: seriously .

EUC Thirain 12:05
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created my summoner, skipped prologue, dc

server not stable again? but the bots is not even at full force :rofl:

Server : Regulus (NAE)

dc at new guardian raid Blue eyes white dragon

you got a lot of things to do my Sir AGS

i keep crashing with no error when wanting to enter oreha dungeons EUC Armen 1:14pm . It’s the 2nd one in a span of 5 minutes

6 disconnects in the span of 15 minutes, lost Lagoon gold and Caliligos rested loot. Seriously go piss off incompetent trash.

1 Like

Week 6, starting off strong.

Dc’s started after 10 min of logging in, cant even enjoy new content like this.
Within 20 min I got 5 disconnects. It is unplayable.
Server: Thirain EUC

dc14dec

update: different error
dc14dec2

1 Like

please PLEASE REMOVE THE TIMER FROM CHAOS OR MAKE IT STOP WQHEN I DISCONNECT I LOST ANOTHER ONE BY THE TIME I GOT BACK FROM A CRASH

It’s been 6 weeks, they don’t know what’s causing the disconnects. Don’t expect a fix anytime soon.

6 disconnects in 30 minutes Lazenith server EUC

holly Crap just lost Gold Iland about your dam Servers … Disconect no Gold and Event market as Taken super Job !
i am realy pissed atm dont release content if you not abel to make your servers running !

5 Disconets in a Row and lost Gold

super answer of Ticket