Disconnected and lost weekly entry

I was discounted from my abyss dungeon and now I cannot reenter for the week.

Hello @Okamanii

Welcome to our Forums, i hope you are having an amazing day :dizzy: :melting_face:

We apologize for the issue you were having with the Abyssal Dungeon entry ticket we are aware this experience should not be like this and we are currently working to resolve this as mentioned on our Official News page.

Please see the link below regarding this issue on the Official News, we are currently working to improve this experience.

In case you want to send the feedback about this situation your opinion on this is very important to us to improve our products, please see the link below to send your feedback also :melting_face: :

We appreciate you to bring your comments about this on the Forum so we have more visibility on this issue affecting other players and we truly sorry for the inconvenience this is causing you.

Thank you for your patience.