Disconnected during Vykas gate 2

I got disconnected while doing Vykas gate 2 and lost my weekly entry but didn’t received re-entry ticket from mail.
Server: Enviska
Name: Nekaratu

Hello @rickozen9,

I am sorry to hear you are experiencing an issue with Vykas.

We’ve set up a system that will automatically reissue entries in scenarios caused by a verified server crash or outage within 48 hours. That is to say, if the system does not reissue your entry ticket automatically on this occasion, we will not be able to do so manually.

You can read on how we handle these scenarios here .

If there is any other question let us know,

Have a wonderful rest of your day.