Disconnection issues

Twice this morning, I have been disconnected from the server while doing content. Not a PC or Internet connection issue.

Hello @peppertpug!

Sorry to know you had connectivity issues while doing content.

At the moment, we have a system that takes care of this type of situations. The current system will only allow for access to be re-granted for players who experience a verified crash or outage issue on the game server side

We can’t guarantee that you will be receiving a ticket, nor manually granting rewards, I apologize for the inconvenience.

More details here: Update to Timed and Ticketed Content Lockouts

I Know you mentioned your network and PC are working fine, but here’s an article for Troubleshooting Lag and Connectivity Issues in case you want to give it a look.

If I can help you with anything else let me know, stay safe!