Double founder pack

I started on the Arcturus server… because of my friends. I’m a platinum founder pack buyer, how will it work for me to receive the second pack today on my new server? in quick start I rescued it on Kazeros but I’m staying on arcturus… are they going to literally send the second pack in the email?

Yes the second pack will be in tout reclaim area on any server. Just not today. Today was the deadline to reclaim the first pack to be eligible for the bonus one, which will be delivered later (date unannounced yet).