Downtime of your server PENALTY

Good day

I would like to ask why I get penalties when your server goes down? It’s not really my fault yesterday, thanks to your server, I had a penalty for over an hour, why? Please fix it, chap, if I turn it off myself, but with your server down, I really can’t, it discourages people from playing your game.

Thank you and excuse my English Martin Jiras


I agree with you, they shouldn’t put a penalty on us if we get disconnected q.q