Dungeon bugged now locked

I was doing the Oreha Preveza Hard dungeon, the party got bugged where I was the only one inside the dungeon alone, the game kicked me out now im locked for the week please give me a refund ticket its the bug that caused me to lose my week entry.

Hello, @Airpodsmax.

I;m sorry to hear there was a problem when entering a dungeon.

At this time, we’re not able to re-grant the ability to participate in limited entry activities. You’ll be able to participate in weekly events after the weekly reset that happens Thursdays at 10am UTC.

If I can help with anything else, let me know. Stay safe!