EAC freeze my PC

Hi, when i click Play lost ark on Steam, EAC finish loading then my PC starts freezing everything, and i have to urgent restart my PC everytime, this only happen today.

I tried verify game files, repair EAC service, restart PC, but it still freeze my PC.

There is no error window, PC just get frozen and everything is not responding

How do i fix this? Please help

Hello @papylatao,

I am sorry to hear you seem to be having issues with logging in. I can see you have tried most of the basic troubleshooting we can offer via this channel so this scenario will require our tech team to look into your logs and follow up directly with other possibly sensitive account information that is best not posted on the forums so it would be better if you could please create a web ticket by going to Contact Us | Amazon Games.

Please, do not hesitate reaching out to live support to have this looked into.

See you in Arkesia! :wolf: