EAC OFFLINE | SPELPWP1P2NT Mega Thread

Man, my gf said i lasted more than this game lasts open and thats sayin something.
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Daily report: Same as the past days. After 5min online:
[W0x9-SPELPWP1P2NT] and EAC Offline.
Gienah - SA

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Yanno, this issue seriously sucks but that actually made me laugh. Ty

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gonna start a daily post on this thread till issue is fixed, i will also be generous and start today as day 1, buts its already been over 3 weeks.

7/29/2022
day 9, EAC offline, no fix

@Roxx @Shadow_Fox @Mutato

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lol people are already celebrating and whining about the road map. you guys better pack it up since this is not a priority for them

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Here again, 10th day with the errors popping up in my screen.

Kazeros SA server
Please fix

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1.EU central
2.Character : Purecry
3.Sirius
4.Telemach
5.Slovenia/Maribor

6.Happened to me again, I was raiding valtan gate 1, disconnected right before the werewolf boss died with the error EAC offline, when I reconnected I was locked out of the box and cannot proceed to gate 2 and did not receive a re-entry ticket.

Please help this is getting increasingly more frustrating.

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Hi everyone, we want to take a moment to address a possible point of confusion. Recently our stance on tunneling services and our VPN policy has been called into question as we have been working through the ongoing disconnect issues. Posts referring to the use of these types of third-party tools were made in the context of gathering information to help troubleshoot a specific issue players are experiencing. Our efforts to address and resolve these disconnections are ongoing, but this does not mean that we are changing our policy on VPN, and it is still against our Terms of Use and Code of Conduct to use VPNs to play Lost Ark.

Region: South America
Server: Arcturus
ISP: Claro/NET
Physical location: Florianópolis / Santa Catarina / Brazil

EAC offline - G0x9-SPELPWP1P2NT - W0x9-SPELPWP1P2PT

Game always crashes every 5-10 minutes, 8th day in a row

Today ends my NoPing trial, the only thing that still worked to avoid de disconnects, so going forward I’ll just log in to check if the disconnect is still there each day. :clown_face:

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image

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When people are referring to currently used ā€œVPNsā€ in this thread it almost always is referring to approved services like ExitLag, NoPing, etc. Would just be nice if we could get some genuine progression on the issue considering it’s been around for many since launch and affects more and more people every patch. Not sure if you look at other sites like reddit, but there’s certainly been a lot of posts recently about this issue affecting a multitude of people. I’ll go ahead and put some of those posts down below, but I’m curious if making it so Lost Ark doesn’t completely close based off a miniscule hiccup in connection is a solution that has been discussed. Half the issue with these disconnects is the fact that people have to wait for the game’s awful startup time mainly due to EAC that they end up missing out on rewards. If the game would just boot people back to the server selection screen, I guarantee some complaints would just vanish and it would serve as a decent QoL change regardless.

Anyway here are some of the other posts just so you can see that this is a top issue still growing by the day (note these aren’t small complaints, these posts are constantly at the top of the subreddit).

https://www.reddit.com/r/lostarkgame/comments/w88mja/anyone_else_disconnecting_after_the_update/

There are many, many more I just took the first few I found.

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so what’s allowed and not allowed?

could you please just confirm is NoPing is whitelisted?

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So what are we supposed to do?

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Can we have an actual update on the situation now then?

  • What does the error mean? I’m assuming if it has a code assigned to it that wouldn’t be that hard to figure out.

  • Whose end is it on? (I’m 99% sure it isn’t ours)

  • What, if anything, is being done to discover or solve the problem?

  • When, if ever, can we expect it to be fixed? Is this even a PRIORITY for you guys???

  • IF it is ever fixed, will we be compensated or not? We are missing dailies, weeklies, and even the event rewards because of these sudden issues because most of us can’t even stay on the game more than 5 minutes.

It’s really disappointing to see this continue and have our concerns be completely dodged. If you don’t care about our problem just say so, if you do then please try to answer at least some of our questions.

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Last post for me, it’s getting ridiculous replying the same shit

10-11 days now, same problem

  1. South America
  2. Prideholme
  3. NET/CLARO
  4. Sao paulo/Brazil
  5. ā€œCannot Connect to the server. Exiting the game. [EAC Offline] - G0x9-SPELPWP1P2NT - W0x9-SPELPWP1P2PTā€

Tried everything on the troubleshooting EAC Issues guide, nothing works, without VPN (exitlag) i can only play for 5 mins.

Please Mr. Amazon Game Studios, fix it.

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A week ago I tried exitlag with the free trial but still got disconnected, but only noping works for me. Which server do you use on exitlag to stay online?

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DC on argos p2

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image

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What configurations are people using for NoPing or ExitLag that are working without any problems?

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exitlag was working for me but know it’s not working anymore
SAD

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