my english is horrible and for this reason i am using google translate, i hope you understand what i said next.
i spoke to claro/net by phone, explained the problem i was having with lost ark and the attendant changed my route to test if my problem would be solved
immediately my problem was not resolved, i had 3 dc while trying to do daily but after that i didn’t have dc anymore, i’m online for 2h now and it’s fine
Region: NA East
Server: Azena
Physical Location: Toronto, Canada
Error Message: All of them. I’ve been getting booted all day and i’ve seen about 15 different ones for each time I get booted.
Internet provider: Fido/ Rogers
Notes : I’ll get booted any time I have to go into a loading screen. If I don’t load instantly then it’s almost certain that I’m getting disconnected/ kicked from the server. It’s becoming a huge issue and problem. Especially with timed events. If I miss the only time I can for an island then i’m SOL because it takes 5 minutes to load the game, and by then I can’t get back into the island.
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@Mutato Hopefully I can get on next update at this rate. Whoever is fixing this issue is hopeless. And to top it off I need perfect logins to get all the login bonuses…
Region: NA East
Server: Kharmine
ISP: Mediacom
Issue started after maintenance.
EAC loads and checks, game never opens.
Can confirm on my end that it is a local PC issue.
Laptop - Ryzen 5 4600h, 1650ti, 16gb ddr4 3200 ram, win 10 home, loads EAC and plays game fine
Spare PC - FX 8350, RX 580, 16gb ddr3 1866 ram, win 10 pro, loads EAC and plays game fine
Main PC - Ryzen 7 1700, 6700xt, 16gb ddr4 3200 ram, win 10 pro, EAC pops up and does its check, game does not load at all.
all PCs are connected to same internet and wireless SSID. Unless there is a hot fix soon, I am going to be reloading windows on the main PC (-_-)
- NA East
- Galatur
- Fibertel (Personal)
- Argentina, Tucuman
- Started happening after the Last maintinence (Jul 6), There was 1 night (Jul 7) i could play just fine but the error came back the next day. I tried NoPing and it works but my ping is a bit higher ironically. Didnt try WARP b’cuz doesnt support windows 7
I can play on NAwest Valtan server and no eac error.<new character
but i go to Mari sever have EAC connect Error.<main character
before the Vykas update i never have any problem.
NAWEST
MARI
ID;Dapdapdap
@Roxx @Mutato
W0x9-OPELPWP1P2NT and W0x9-SPELPWP1P2NT error
- Region: US West
- Server: Valtan
- ISP: Cox Communications
- Arizona
- Check my account logins. Never more than 5-15 mins at a time. Does not matter what I am doing it will error out.
Started after July 6th update. I only get the W0x9-OPELPWP1P2NT or W0x9-SPELPWP1P2NT error. Game is virtually unplayable. Every 5-10 mins on my main or alt, I get disconnected from the game saying ‘Cannot connect to the server. Exiting the game. [W0x9-OPELPWP1P2NT].’ Unable to do really any content except my own - seed hunting, achievement stuff, stronghold, or adventure tome. I also play with 2 different machines - 1) PC and 2) laptop. PC is hardlined to router and laptop is wifi. Both have the same exact issue. I have also tried to hardline my laptop and it still has the same error.
PC: I5-4690K CPU, 3060ti GPU, 24 GB RAM, windows 10 pro, hardline connected
Laptop: Ryzen 5 3500U CPU, Vega 8 GPU, 8 GB RAM, windows 10 home, wifi
Played over 400 hours without an issue, besides the windows 7 issue we had briefly. I enjoy the game, have spent money, and would like to continue to play, but I cannot… Created a forum account just to report this error as I would like to try and contribute to the data pool in order to resolve the issue. I am employed in the IT field and I like to think I know more than the average user for resolving this type of issue.
I have tried everything I can possibly think of to no avail. This is 100% a connection issue as people are saying with exitlag or other connections, they have no issue. I have tried DNS flush, change of DNS servers, full driver update for windows and network adapters, integrity file check of the game files, repair of EAC, uncheck IPv6, removed PhysXupdateloader64.dll, GPU driver clean install and update 516.59, reinstalled the game, reinstalled Windows 7, installed Windows 10, replaced my ethernet cable from router to PC (router is actually fairly new so not worried about this), NAT is turned on in the router, opened ports for Steam (TCP/UDP: 27015 ~ 27050, HTTP, and HTTPS), and finally called Cox last night to have them verify my connection and check for updates to my routers firmware - it auto updates.
I have tried everything on my end. I hope they can fix this issue.
Edit: Oh I forgot to mention something I think it important. I know others here in Arizona with Cox Communications that have Gigablast and are not experiencing any issues. My cousin has the same router as I do but live in different parts of Arizona (Netgear Nighthawk). He has gigablast and I do not. Most of the Arizona players in our guild with gigablast do not have an problem.
Edit2: Updated post to include getting the W0x9-SPELPWP1P2NT error as well as the W0x9-OPELPWP1P2NT error.
Now I am getting the Error Code: 30005?!?!? Looks like I don’t get to play at all this weekend.
I uninstalled WARP and restarted now it is loading up fine so I guess I will have to deal with EAC Offline till eventually it gets fixed.
I only have this issue on Azena server, I was able to log onto and play on Una with no issues.
After I make it to the character select screen and log in to a character, I either get stuck on a loading screen infinitely stuck at one point
then have to force close the game after waiting
Or I get through the load screen and instantly get the error “Cannot connect to the server. Exiting the game. [EAC Connection Error]” as soon as I’m in game.
Occasionally I get this error on the character select screen as well. I have been trying to log in all day, tried all of the solutions that were posted on other threads to no avail.
I have Repaired EAC, Reinstalled EAC, Removed and replaced EAC manually, Verified files on steam, Restarted computer, Opened ports 18887-18903, Checked for windows updates, Scanned for malware, and Added EAC to my firewall exceptions. I can’t think of anything else to solve this issue.
I was playing fine Thursday, then there was a nationwide Rogers outage across Canada yesterday (Friday) so I wasn’t able to attempt to play then.
I haven’t seen another person post about this error, the only ones I’ve seen have been [EAC Offline] which isn’t the error I am getting.
- Region: NA East
- Server Azena
- ISP Rogers
- Physical location Ontario, Canada
- Quick note I only get this error on Azena. I was able to join Una and play with no issues. Worked fine on Thursday before the Rogers outage across Canada.
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- Region you are connecting to: South America
- Server you are connecting to: Kazeros
- ISP: Age Telecom
- Phsyical location (i.e. city/state/country): Brasilia - Federal District - Brazil
- Quick note on when it last occurred, and anything else that you think would be usefull to know: 40 minutes on Vykas trying to play but giving several errors with SPELPWP1P2NT
Hey just FYI. The infinite loading screen is where the game crashes and normally you would see the error box, but because the loading, it just hangs there. The game is waiting for you to click on on the screen, however, we cannot see it.
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1. Region: Central EU
2. Server: Sirius
3. ISP: Mediacom
4. Physical location: Fort Wayne, Indiana, USA
5. Quick note: Started Tuesday the 5th and has happened every 20 minutes since. Switching ISP seems to have solved it but that’s not an option for a lot of people
Did you guys somehow make it worse? I was using Warp the last few days successfully but now even with it the same W0x9 boots me out within 5 minutes, this is ridiculous at this point.
- Region - US WEST
2.Server - Mari - ISP - Cox
- PL - Las Vegas, NV
- Occurs every 3 min same connection errors. Have changed dns / ip . Reformatted pc. Uninstalled / repaired / verified game files. Still every 3 min error
@Mutato It took me doing a full fresh install of windows and I don’t know if ill get another BSOD. This is excessive to say the least. Hopefully they get an actual solution some time this month…
I’m hoping sooner than a month… Probably not until Arcanist drops
- US East
- Una
- Spectrum
- Northern New Hampshire
- Now have gotten EAC Offline errors after never receiving them prior.
- US East
- Ladon
- Rogers
- Barrie, Ontario, Canada
- Just started today after my ISP went down nationwide for 30+ hours. I’ve never experienced it before but it seems to only be affecting my main character. I was just able to select and go into one of my alts without an issue.
@Mutato After installing windows and getting it to work without installing graphics drivers I got it to work. After installing razer synapse it did not work after restart… Starting to think the issue is razer synapse.
after uninstalling razer synapse on previous windows setup it did not solve anything tho. No idea why it worked this time
Had to set up and use a restore point this time before installing synapse. Wonder if that made a difference.
Everything installed again besides synapse. Working fine… Synapse has to be or is related to the problem
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