EAC Server problem DCd me right at last boss in 1415 Chaos Gate. i got back in but last boss was dead by then, I got no map and could not run it again. Look guys and gals if you can’t fix the EAC random DC issues then you need to let people run Chaos Gates until they finish the boss and get credit for killing the last boss.
Hi @johnm1272
Thank you for taking the time to reach out to us, we’re really sorry for the experience you’ve had while doing your Chaos Gate.
We know how frustrating that can be, and we know there’s been unexpected disconnections during these dungeons, so in order to compensate these crashes, the Dev’s have implemented a system to compensate this issue whenever a game server crash or outage occurs.
I apologize for the inconvenience.
Unfortunately we don’t have a way to re-grant daily or weekly entries to content, manually.
Please read the full article of the official communication on how this system works at: Update to Timed and Ticketed Content Lockouts
You can also try this steps to fix the EAC issues:
If the issue persist after you tried those steps please submit a web ticket to our support team to investigate with additional details of your account.
Please visit this link to create the web ticket for our team:
Select In-game Issues → Something Else → Contact Us → Web ticket.
Thank you very much for your patience.
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