Hello,
Unfortunately my character is also stuck, could you please help me out aswell :)?
US West - Valtan
IGN: Hastè
Hello @Blueberry14
Welcome to the Lost Ark Forums community. We are glad to have you here.
I have relocated the character to a safer place for you. Please relaunch the game and check if you are able to access it now.
Have a great rest of your day. 
It did work, tyvm 
Hello,
My character is also stuck
US West - Mari
IGN: Casey
Hello @Casey
Welcome to the Lost Ark Forums community. We are glad to have you here.
I have relocated the character to a safer place for you. Please verify the integrity of the game files on Steam Client before relaunching the game and check if you are able to access it now.
Have a great rest of your day. 
Hello,
just got stucked in same case.
Tried to login in 3 times, game always crashed.
EU central - Sirius
IGN: Nikkira
Please move my character to some place where i can log in.
Thank you in advance.
Hi @Selexy,
My apologies to hear your case, let me take a look into this.
Please keep the game close while I’m working on it.
Game closed.
1 Like
I’ve successfully relocated the character Nikkira (@Selexy),
You can launch the game now. If there is anything else I can help with it’s a pleasure.
Best regards.
1 Like
Thank you very much!
Just let me ask. If I try to do this rapport quest again, it will bug again?
As my understanding is, it’s going to be fixed in some future patch?
To be honest at the moment the team still investigating the case. Some players are getting stuck again when visiting the place but some other players are able to get access after the relocation.
If you want to give it a try you can go ahead and visit the place. If you get stuck again just let me know, I’ll move you to Prideholme and you can play avoiding that place until we get an update on this matter.
Thanks for your patience!
1 Like
Hi,
Having the same loading bug as everyone, if you could move my character, would be much appreciated
US East - Elzowin
IGN: Bladezerkin
Thanks in advance!
Hi,
I had the same issue - Ancient Elveria loading screen freeze.
I’ve already tried restarting my PC, the game, and verifying the game files on Steam but none worked.
US West - Valtan
IGN: Midnightini
Many thanks
@Firus
Hi,
I had the same issue - Ancient Elveria loading screen freeze.
Can you help me to fix please, cant login this character
US West - Valtan
IGN: Braveniuniu
thanks so much for your help.
Hello @larryboy825 and @550170893
Welcome to the Lost Ark Forums community. We are glad to have you here with us.
I have relocated your respective characters back to Prideholme. Please relaunch the game and check if the issue is resolved and you are able to access the character.
Have a good one.
Hello @Law-NZ
Welcome to the Lost Ark Forums community.
Could you please log out of the game while I try to relocate the character for you?
Please let me know once it’s done.
Done thanks
Thanks for your response @Law-NZ
I have relocated the character to Prideholme. Please verify the integrity of the game files on Steam Client before relaunching the game and check if you are able to access it now.
Have a great rest of your day.
Hello there
I have same problem here. Stucked in Ancient Elveria. Loading screen freeze.
Can’t login this character. Please for help.
Europe Central - Neria
IGN: Meveler
Thanks you in advance.
Hello @Exodar,
Welcome to Lost Ark Forum 
Relocated your character to Prideholme, Please run steam files integrity check and relaunch the game.
Let us know if you still need anymore help.
Cheers