Hello @Casey
Welcome to the Lost Ark Forums community. We are glad to have you here.
I have relocated the character to a safer place for you. Please verify the integrity of the game files on Steam Client before relaunching the game and check if you are able to access it now.
Have a great rest of your day. 
Hello,
just got stucked in same case.
Tried to login in 3 times, game always crashed.
EU central - Sirius
IGN: Nikkira
Please move my character to some place where i can log in.
Thank you in advance.
Hi @Selexy,
My apologies to hear your case, let me take a look into this.
Please keep the game close while I’m working on it.
Game closed.
I’ve successfully relocated the character Nikkira (@Selexy),
You can launch the game now. If there is anything else I can help with it’s a pleasure.
Best regards.
Thank you very much!
Just let me ask. If I try to do this rapport quest again, it will bug again?
As my understanding is, it’s going to be fixed in some future patch?
To be honest at the moment the team still investigating the case. Some players are getting stuck again when visiting the place but some other players are able to get access after the relocation.
If you want to give it a try you can go ahead and visit the place. If you get stuck again just let me know, I’ll move you to Prideholme and you can play avoiding that place until we get an update on this matter.
Thanks for your patience!
Hi,
Having the same loading bug as everyone, if you could move my character, would be much appreciated
US East - Elzowin
IGN: Bladezerkin
Thanks in advance!
Hi,
I had the same issue - Ancient Elveria loading screen freeze.
I’ve already tried restarting my PC, the game, and verifying the game files on Steam but none worked.
US West - Valtan
IGN: Midnightini
Many thanks
@Firus
Hi,
I had the same issue - Ancient Elveria loading screen freeze.
Can you help me to fix please, cant login this character
US West - Valtan
IGN: Braveniuniu
thanks so much for your help.
Hello @larryboy825 and @550170893
Welcome to the Lost Ark Forums community. We are glad to have you here with us.
I have relocated your respective characters back to Prideholme. Please relaunch the game and check if the issue is resolved and you are able to access the character.
Have a good one.
Hello @Law-NZ
Welcome to the Lost Ark Forums community.
Could you please log out of the game while I try to relocate the character for you?
Please let me know once it’s done. 
Done thanks
Thanks for your response @Law-NZ
I have relocated the character to Prideholme. Please verify the integrity of the game files on Steam Client before relaunching the game and check if you are able to access it now.
Have a great rest of your day.
Hello there
I have same problem here. Stucked in Ancient Elveria. Loading screen freeze.
Can’t login this character. Please for help.
Europe Central - Neria
IGN: Meveler
Thanks you in advance.
Hello @Exodar,
Welcome to Lost Ark Forum 
Relocated your character to Prideholme, Please run steam files integrity check and relaunch the game.
Let us know if you still need anymore help.
Cheers 
Hi,
I had the same issue - Ancient Elveria loading screen freeze.
Can you help me to fix please, cant login this character
Central Europe - Calvasus
IGN: Majolenka
thanks so much for your help.
Hi @Pandix! I’m glad to have you in our forums : D,
My apologies to hear you are experiencing the same issue. I’ve successfully relocated the character Majolenka to a safe zone. You can launch the game now!
If there is anything else I can help with it’s a pleasure,
Best Regards. 
Everything it’s ok now. Thanks for help. 
One question. Firus send here post and I see… “If you want to give it a try you can go ahead and visit the place. If you get stuck again just let me know, I’ll move you to Prideholme and you can play avoiding that place until we get an update on this matter.”
Should I try now go there and end quest?
Or better leave this quest and wait until any fix info release on forum/patch note? 
Just asking because I don’t see any info from players, who tried to go there again after getting stuck on 1st try. 
Hey @Exodar! Glad to hear your character is working fine now with my colleague relocation ; D
Regarding your question, at the moment due to the team still investigating this case of characters stuck I can not assure that you will be able to get access to that place if you visit it, however, as I mentioned, if you really wanna give it a try We’ll be here just in case you get stuck again and then, at that point, we’ll know that it will be better for you to wait and play avoiding the quest until we get more information about this.
My apologies the inconveniences I know this caused to you and really appreciate all your kindness, patience and collaboration on this matter.
Anything else I’m here for you,
Best regards.