I am in NA East - Galatur server.
Character Name: Doobaby
I was in Valtan normal Gate 2 and got disconnected (Server Shut Down) because of Server Maintenance earlier. After the Raid got shut down, my character was stuck and I couldn’t log in. And now that I have logged in, I cannot re-enter Valtan because it says “Weekly entry count exceeded”.
Two of my friends from the same Server also have the same issue:
Character Name: Doobaby
Character Name: Doobaby
I had the exact same problem, except I was doing Argos p3. No loot, no chest, no restoration ticket.
Region: SA
Server: Kazeros
Character name: Ty
Hello @mizers and @viniciuscosta,
I’m very sorry to hear about this disconnections during Valtan and Argos.
We understand that situations like this are very frustrating and that’s why you normally will get the restoration ticket on your game mail and it could take up to 24 hours.
This is a post made by one of our community managers regarding this:
Still, in some cases a replacement ticket may not be sent if it’s determined that the disconnection was not due to an error on your side, so please be aware of this too.
Thank you so much for being such a valuable and invested players!
Have a nice day a see you in Arkesia! 
Thanks for the reply. I suppose I’ll wait.
Hi, iam from Yorn south america server, same problem here!! plz i was doing valtan now i cant go in!
Gate 2
Server: Yorn
Character name: Burningspear
I really hope my static and I can get this restoration ticket within 8 hours so we can still raid tonight… Especially with all the Mari server issues this past day
Gate 1
Server: Mari
Character Name: Vlvy
same here, but for argos p3
Char name: Notready
server: Azena
same here the gate is up but the entry count is exceeded
I’m having the same problem, I hope to have the ticket as soon as possible to be able to conclude the raid together with my team as soon as possible. Thank you and good day!
Gate 2
server: Neria
Character name: Hydrarcha
Same here for my entire 7 man static:
NA West Valtan server:
Gate 2
Char Names:
Masiiy
Kaicc
Shonan
moistpantsu
Hecklezz
MerryMerry
Rozentra
Me and my party members have the same problem too, we was in the middle of the gate 2 in Valtan and get disconnected, it was 05/19 5 am UTC.
Region: SA
Server: Kazeros
Char Name: Bladezinha
There was no maintenance announcement, we wait 24 hours but no one got the restoration ticket
Region: NA West
Server: Valtan
Character Name: Tensaithree
Other members of Raid (same server: Valtan):
Xilfon
Toastedcheese
Iviarch
Hildrbyrn
Sarsha
Dca
Gogumon
As the screenshot demonstrates we did not complete any gates of the raid and are still locked-out.
