Absolutely right. No game is worth this waste of time
Same here. I’m really angry with all this problems. It’s imposible to play. Hours and hours in queue. Now it’s even imposible to be in queue…
Imagine in 2022 cant fix a game or servers , in 2022 … Amazon games the future guys !
Any news?
nothing another day lose
This post is read like a pre-written text finally with the last line tbh.
And #8 bei @Roxx doesn’t gives us important internal information. Only that dev’s are working on … on what are they working? Expanding servers which will maybe not used or overflodded to?
Sorry, but the only and correct way is to increase the capacity of the current server and if Amazon is against it hit there asses and force them todo it as they have definitly enough ressources, tbh.
I doubt that it is purely on amazon here (as much as I generally dislike the company itself but this is another story). It is not as easy as many people think to “increase the capacity”. It depends very much on the structure. And do not at all forget that Amazon is only the publisher here. So this is on Smilegate.
Same here.Error 10027 for the past 2 hours spamming log in trying to get IN.come on
Can you explain why the friday joiners could join into old servers, when it was said they will be locked? its insane…some people work and when they come home they either cant join even into queue and when they do they wait in 20k queue…
I think it’s great that the developers are trying to solve the problem. It is the least.
But what does the company intend to do with those who bet on the game and spent the money on one of the founder’s packs, and now they can enjoy what they paid for?
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i understand this but that is not acceptable. Seems streamers have no issue getting into the “busy” servers and have been playing since prelaunch no problem. I have now lost 3 days of aura for this being I have not been able to log in at all. Why can we not have an opportunity to try other servers? why does the game auto close when our selected server is full? What sucks is I actually purchased a founders pack too.
2 Likes
This error WILL single-handedly kill this game, it needs to be damn well fixed, whatever about 20k queues but being denied the option of going to a less busy server or being able to set and forget is on Amazon, not game architecture, get bigger and more auth servers asap, you better be refunding aura for this too, what a waste.
1 Like
again same problem today…there is possibility to go in another sever
I hope SG throws your incompetent Company to the curb. makeing sure no other gameing studio will ever team up with you. enjoy my 100€, while i start over on an NA server just to be able to play.
form 11/02 I try to play same problem every day il will give up
Just like yesterday with error 10027, 100mb of patch and 3 hours of maintenance for what?
How hard is it to add a button to retry the connection, instead of closing the program, and having to waste time going through the anti-cheat and the loading process again, which is not exactly fast.
7 Likes
#facts
This devs are playing with us , people are playing free and we are doomed and they do nothing…
I have been now talking 2 days with Steam to get my founders pack refunded. And of course it is the typical bs we can’t do it, “since it includes consumable in-game content.” I guess our only option is to go for and try canceling the payment with our credit card companies. I am clearly not getting the product/service that was sold and advertised so might be doable.
Like all the other software changes being worked on, harder than you may think - it would involve smilegate developing and testing the patch before packaging it and providing it to Amazon to deploy.
Amazon are the publisher here and publisher =/= developer.
I understand you’re frustrated, trust me I am too. Currently on this thread as I cannot get in either but be annoyed with the correct party, it’s not all on Amazon.
This game was designed for the Korean internal market which saw an absolute peak player count of just above 500k concurrent. This launch is getting hammered with millions of connections per day, it’s practically being DDOSed by all the incoming players constantly trying to connect and the facilities for handling such a load are being developed and deployed as quick as they can.
Given the amounts of money at stake here I have absolutely no doubt there are executive phones ringing off the hook and heads being bashed together within both companies to get things sorted and keep that sweet sweet revenue rolling in.
The number of concurrent players this game is getting is pretty much unprecedented - they could spin up all the servers in the world but if the base game physically cannot handle that many connections nothing will help unless actual development time is put in.
You say “how hard is it to add a retry button” - i’m not sure how familiar you are with the software development process but it’s never a case of hastily smashing some code together and pushing it out to “just make it happen”, especially for something as big as this.
One ramification I can immediately see from adding a quick retry button is you amplify the DDOS effect as literally thousands of users will then just sit there spamming the retry button instead of being forced to reopen the client, speeding up the rate at which connections are being pushed on the already strained login procedures and worsening the problem.