So since Vykas patch my characters are still unavailable, i tried many times to apply on the support, i tried everything they told me to do, EAS is not reponsding even after 10 tickets. Don’t tell me to put the game borderless or some randoms tips like that just do something about it like any other video games company! When are you going to care about your players and do something about all the bugs and things happening in your game? I spend 500Euros and more than 1k2 hours in this account and without any reason i can’t access to my characters since several months. Do something!!!
We apologize you are having this 105: Corrupted Data Found Error while trying to play, looks like this message is pointing that you have corrupted data on your game file.
Please let me know which steps had you tried so far to try to resolve this problem on your end.
Additionally follow this troubleshooting steps to help you to fix this issue :
Close Lost Ark completely
Close Steam
Run Steam as administrator
Check the game files on Steam
Open Lost Ark.
After this if the issue persist try to reinstall the game and then let me know to continue to assist you further.
You don’t understand, i already tried everything like that, i tried to uninstall reinstall the game, the problem persist on every computer im trying to use and even if i use geforcenow. The only solution to my problem is that you do something yourself. I already tried everything and nothing works!
The problem is not coming from my computer or any other files or something like that. It’s link to my account no matter which computer im using. I can’t do anything you are the only one who can do something. Like moving my characters to another account or remove yourself the bug while contacting EAC (because they don’t answer to all my tickets !)
Thank you for all details you provided @Tixii , on this case since we need more information of your account , please contact our support team to report this via a ticket to our devs so we can work on your case , you can also use this forum link as a reference to add on the web ticket :
I already talk to your support during more than 4hours and nothing happend, you just don’t care about what happend to your players and you don’t even want them to play it. At least refund me for all the money i spend in this account that is unavailable without any reason. Or that’s just steal.
We truly apologize you’re having this experience @Tixii , let me ask you if any ticket was made for this issue on the support channel ?
And unfortunately we don’t a way to refund you for the purchases you made since all games developed and/or published by Amazon Games and purchased from Amazon are non-returnable and non-refundable.
I highly recommend you to contact the support team to report the issue on a ticket provide the details of your account for them be able to help you with this issue.
After that in the meantime the ticket is reviewed please try this additional steps to troubleshoot EAC issues :
Also i found this last post : Error 105 on all characters - #12 by Tixii.
On that post you were recommended to please send an appeal , let me ask you had you tried that ?
If not please try to submit your appeal ticket on the following link by clicking on web ticket :
I already send tickets and your team told me they coudn’t do anything cause its trouble by EAC but that’s not my problem. The problem is that my account is still unavailable and that i want it back. That’s all. I already did the EAC issues and nothing works. Im gonna appeal to a ban but as it’s not a ban why shoud i do that? That’s makes no sense.
“Hello,
We reviewed the information you provided on your appeal, and didn’t find a penalty applied to your account.”
This is the response about my ban appeal. I already tried every steps as i said but you’re not listening too, i already tried the step you put in comments but it doesn’t works. I can’t do anything about my problems personnally, you are the only one who can do something by moving my characters or idk! I repeat for the 10th time! I tried everything i found on the amazon support or forum, im literally trying everything since Vykas patch (29 June) and nothing works at all. I tried on differents computers nothing change!
Why are you even commenting something that you don’t even relate too while using only one sentence out of context? What’s wrong with you? Im sure you have better’s things to do than spread your toxic tought no one care’s about on forums
You said you tried in more than one PC can you say what are their specs?
CPU
GPU
Memory
Windows version and update
Also are you running any software that would deny the game access to a folder or have you done any modifications to your folders permissions that could make so that the game wouldn’t have access to a file/folder?
yes im toxic as hell because some ppl trigger me here like hell. But now to you.
Have you the same issue when you create a whole new character? Region change if possible and try it too ?
sounds really dumb now: Create a new steam account and try it. i Know thats not resolve your main problem.
Can you write down all the stuff that you already done to try to solve that issue?
would help for other people and maybe you get some help.
Im playing on geforcenow usually so i didnt make a single change to any folders, EAC triggers the error while detecting something i didn’t do. Nothing relate about specs, windows version or any other software. The problem is linked to the account not to the computer
Is the game officially supported on Geforcenow?
If not there is your answer. Being a cloud service there is a good chance that it will not play well with the game anti-cheat.
Try running the game on your hardware instead of a cloud service.
Also try what Zerc suggested. Make a new Steam account and see if you will be able to access the game servers on it.
If you get the same error the problem is 100% on the Geforcenow side.
Yes its officially support on geforce. Yes i already tried on steam without geforce and yes the bug still happens. If i create a new account everything works perfectly even on geforcenow so as i said earlier and i repeat 10 time more on the Amzon support the problem is only linked to my account. Nothing more, nothing less.
Hello Arkesians and welcome @Vvisceral to the forums,
I am sorry to hear the troubleshooting offered thus far has not cleared the issue for you. Please note the next step is to contact and continue in contact with support as established by @Eulah.
