Hey, I’ve attempted to fix this problem for the past month but this issue is getting to the point where the game is unplayable . I’m currently being disconnected after about 2-10 minutes in-game from multiple different issues (More info below).
Troubleshooting attempted (Not in order of attempt)
- Verify Game Files after each troubleshooting attempt
- Added Lost Ark on Windows Defender as an exception
- Disabled Windows Defender & Virus Protection
- Windows checked for updates
- Updated all Drivers
- Running Lost Ark & Steam as Administrator
- Repairing Easy Anti-Cheat
- Disabling IPv6
- Set DNS Settings to Google’s
- Delete Steam Download Cache
- Factory Reset Router
- Went between Ethernet & Wired Connection
- Swapped Routers
- 4x devices used (3 laptops, 1 desktop)
- Port forwarded Lost Ark (Suggestion provided by Live Support)
- Remove Local Config Files (Suggestion provided by Live Support)
- Clear booting into Windows (Suggestion provided by Live Support)
- Further troubleshooting has been made, will add them as I remember them/try them.
Region - NA West
Server - Valtan
Character Name: Shadozenqua
I have spoken to live support twice, the second person I spoke to basically said go away as the technical team has a support ticket already from me.
Not sure if this will help, but I’ve started recording the disconnections as of today.
Time - Type of Error - Time in game from launch - Area/Location in game
9th May
- 1:05am - G0X9-SPELPWP1P2PT - 4mins 22secs - Kalaja
- 5:37pm - G0X9-SPELPWP1P2PT - 3mins 23secs - Kalaja - Change settings to Low menu
- 5:41pm - Error 10010 - 52 secs - Server Screen (Never used a VPN)
- 5:53pm - 3/4 Loading Screen - 5mins 35secs - Teleporting from Kalaja → Wailing Swamp
- 6:11pm - G0X9-SPELPWP1P2PT - 9mins 47secs - Kalaja - Teleporting between triports within same area
- 7:06pm - 3/4 Loading Screen - 9mins 46secs - Change Character Selection from Esc Menu
- 7:16pm - 3/4 Loading Screen - 4mins 3secs - North Vern → Shadespire
- 7:22pm - No Servers on Server Selection - 2mins 8secs - No Servers Loading, Please Wait Icon Disappeared
Will add to the list of disconnections as I record them
I would like to note that the maintenance before last (28th April) actually fixed the disconnections/error [G0X9-SPELPWP1P2PT] completely. Unfortunately the error has come up since the previous maintenance (4th May).
Reason for making a forum post is to seek further troubleshooting ideas people may have while I wait for the Technical Support Team to get back to me.
the worst thing is if this happend while raiding xD good luck on getting that ticket 
30% of my guild quited cuz of this issue.