February 18, 2023, 10:32pm
I’ve got the error server Authentication Failed 10010 on my main steam account but when i swap to a alt steam account, the game works fine.
Please need help, can’t restart everything from 0 on a alt account, i want to play on my main steam account.
PS: i’ve just contacted the live support, its seems like my account got banned for unknown reasons … just send a ticket, waiting, i’ll update
February 18, 2023, 11:05pm
have the same issue and after i gave them a ticket i got a response from a dude with 3 fixes of which i already tryed 2 from and the 3rd was windows update which also didnt work.
Now i have to create a DxDiag file so the Devs can look into what is wrong.
Im worryed cause theres a bunch of people talking about bans.
I played 3400+ hrs and invested 200-300$ so far.
Hello! Your best option here would be to create a web ticket with our support.
I will also move your post over to the game support section of the forums for better visibility.
February 19, 2023, 7:09pm
my main account got randomly banned that’s why i had the error : server Authentication Failed 10010
After contacting the support, they lifted the ban, i can now play.
Hope this will help others in the same situation i was, see you
February 19, 2023, 8:11pm
Hope you’re excellent today.
Thank you very much to explain the steps you did to resolve this .
I’m glad our support team helped you !
In case you present any more issues to make sure please verify steam integrity or contact us!
Have an excellent week ahead !