EU bug abyssal dungeon

I just queued up for Sea of indolence with 7 others, we tried entering for over 2 hours since these servers are garbage. We FINALLY got into the loading screen, but after it loaded I was still in the city and the entire party disbanded. Now the game says i have done the abyssal dungeon this week and i didnt get any loot…
Fix EU or at least give us some real communication that you acknowledge that you screwed up by only adding 1 region from the beginning…