EU Moonkeep is down ( and appareantly the Vern too). Any compensations please ? It´s right before weekly reset

" The Vern (South America) and Moonkeep (Europe West) servers will be coming down for a quick restart at 5:20 PM PT to help resolve player connection issues. Servers are expected to remain down for less than 1 hour, and we will let players know when they are back open and ready for play. "

Well this is just great. I hit T2, went to Yorn and game becomes unplayable.

Still yet to do yorn quest line, weekly chaos dung grind for weekkly mats, buy mats for bloodstones and pirate coins, do abyssal dungeon, daily quests, weekly quests ( stacked those as i was waiting to hit T2 to get good value), guardian raid and so on.

Even if the server goes up, i doubt i would find enough people after this to do abyssal dungeon, guardian raids and so on, let alone the fact that i wanted to get some sleep…

Could we get some compensations at least for this?

And speaking of those, what about login event rewards and removal of 14 day aura and 500 crystals ? People got 500 crystals that were there for the first day, but those that came later didn´t as it was changed. On top of that, those that didnt came right on first day won´t get full 30 day rewards. I didn´t even know there was new server and thus i came second day - could something be done about that please ?

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they wont give anything, be happy that they will try restart the server and maybe we can play

Its down for a short amount of time. Won’t get anything for that

100 -120 minutes downtime before weekly is hardcore though.

Not the fault of ags that you delay your weekly homework. You had 7 days.

Lots of people still migrate and leveling at euw so it’s not just about “leaving homework to last day.”
I’m also gonna complete weeklies before reset but I find asking compensation for every single issue in a game silly. No need to ask for a compensation for every single minor issues. If it’s really a huge issue, AGS announce a compensation anyways more than any company I’ve ever seen in a mmo.

We won’t get compensation for a 1 hour server restart. As for your other points, yeah it sucks that the 14 day aura and 500 crystals were removed but people abused it and now that is the only fix, but they announced earlier today that after the update on the 10’th of March, EUW will be getting another unique 10 day login reward bonus to compensate for that.

For the other thing, they gave 10 days of free progress towards that and I just got my 20 day mount reward despite starting many days after the release of EUW, and I’m pretty sure the end is 25 days? So it is possible to get everything, and if it isn’t, it’s definitely possible to get the mount reward

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They said it’ll take less than a hour… not 120 mins or smt… Servers should be up soon if not already.

They just posted this tweet a few minutes ago, you can read the official statement below:

The SA - Vern and EUW - Moonkeep servers will be coming down for a quick restart at 5:20 PM PT to help resolve player connection issues.
Servers are expected to remain down for less than 1 hour, and we will let players know when they are back open and ready for play.

You can be informed about the updates regarding this situation.

Click the link below:
Lost Ark Official Twitter

There is no 30 days reward. They made you start from 10+ days completed already and added a 2nd login event tab for the last 10 days of euc’s rewards. If you started playing at 2nd day, you’ll have everything. Even people just started last week will still have everything. 10 days of login was enough for everything on euw.

This is total bs my friend :stuck_out_tongue: I started on EUW 3 days after its launch and I actually counted the amount of rewards until March 10th (end of login rewards) and I have more than enough to get all of them, thanks to AGS giving 10 days.
If you started day 2 and won’t be able to get them is because you didn’t login every day. That’s your own problem, not the game’s haha

I said the same thing but I think he ment crystalline aura and blue crystals? If he was started on day 2; he should still have them too. It take around a week for AGS to see the abuse and change those rewards. I don’t understand that. Did he spent crystals and forgot it or wants more free crystals from AGS? :sweat_smile:

even if ppl made use of it, so what ? Should others suffer for it ? No.

Those compensations were there to compel people to join, and now they take it away ?
See where the problem is ?

If they take them away, just give equal rewards - not silly Rare engraving books that nobody cares about.

guess i didnt started 1 day late, but 3 days late ? F if so.
Thought they released it on 19th. Oh well.

it was on Thursday, the 17th

Servers should be back up now, but there aren’t compensation plans in place – this was a ~40 minute restart to resolve player connection issues

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game was down for like 80-90 minutes though, but yeah, unlucky before weekly reset.

The login rewards still stand for people who came few days late, but i just heard on discord that it might be fixed, so - that ´s good.