EUC Region Closed?

Getting this when trying to log in. Game is defaulting me to NAE and when I click on EUC i get this message. Been playing EUC since launch. I can access any region except the one I play on…

had the same issue - close your game and verify steam files – sorted it out for me

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Hello @woodro,

Thank you for taking the time to reach out to us, I apologize for any inconvenience this may have caused you.

Currently there is no issue with EUC servers you should be able to login and play with your characters.

I want to thank @SilkRider97 for sharing the solution that helped them fix this problem, here’s the troubleshooting mentioned and some extra steps you can try as well:

  1. Please run the Steam file check to discard corrupted files.
  2. This issue could be related to a packet loss problem, if you are playing with wireless please try by playing with a wired connection.
  3. If is possible please try to play using another internet connection (such as a mobile hotspot) just to discard and see if you still experiencing a high ping with a different internet connection.

Please make sure your video drivers and Windows are in the last update.

Hope this helps! :mage:

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