European Servers - Whats the Goal?

Hi AGS team,
there are questions on the newly planned EMEA server farm.

First:

^^ Such a statement does not make sense at all, as long as you don’t know when the environment will be made available.

Also, do you plan to enable server transfers into the new server pool for players not being able to login to servers on the old platform for many days in a row?
If you do not allow server transfers, then my question is, what do you plan to do about the players currently suffering from the capacity shortage in EMEA? If they cannot transfer, nothing will change for them and the new servers will only give relieve to those who want to start from scratch.

So what are your plans?
Would really be great if you would start to more openly discuss this IMPORTANT things with your customers.

Thanks,
M