Hi, I just finished my first event guardian raid today and I am pretty sure that I opened the chest and loot the coin but somehow it didn’t show on my currency. Would you please help to looking into that ?
Thank you!
Hello @nickzs,
Thank you for taking the time to reach out to us, I’m so sorry to hear that the coins are not being reflected on your currency.
Please try these steps to confirm it’s not a visual bug:
- Close Lost Ark completely
- Close Steam
- Run Steam as administrator
- Check the game files on Steam
- Open Lost Ark.
If after doing this the currency remains, please contact our customer service live chat so that our team can further investigate and if needed escalate the issue to our devs.
Hope this helps! 